Adding & Returning Tickets

Mobile Management Benefits

Mobile Management Benefits

Your Kings Season Ticket Membership can be flexible to fit your needs. Primary account holders now have exclusive access to new benefits via the Kings App that allow you to:

  • Return tickets for credit
  • Purchase additional tickets
  • Use credit for seat upgrades, VIP experiences or additional tickets

Access these new benefits in the Kings app by following these simple steps:

  1. Download the Sacramento Kings + Golden 1 Center app in the App Store or Google Play.
  2. Open the app and click on the arena icon at the bottom center of the home screen.
  3. Click on “Upgrades & Experiences.”
  4. Register your account using the primary email address tied to your Season Ticket Membership.
  5. To access Add Tickets, Return Tickets for Credit, or to see your credit balance, click “Fan Hub” in the upper right corner.

 

Return Tickets for Credit

Return Tickets for Credit

Don’t let your tickets go unused! We know it can be difficult to attend every game, so we’re adding even more flexibility to your membership. Primary account holders can now return their tickets for credit that can be used for future seat upgrades, VIP experiences or additional tickets for upcoming games.

Here are a few things you should know about returning tickets for credit:

  • You may return tickets for any paid regular season game up until two hours before tipoff. If you return your tickets more than 48 hours before tip-off, we will give you 100% of the price you paid back in credit.
  • Credit can be used on additional tickets for future games, seat upgrades or VIP experiences. Credit must be redeemed within the Kings app.
  • Each account may return tickets for up to five games each season.
  • Credit expires after the last game of the season; it does not roll over to next season.
  • Of course, you still have the option to post your tickets for resale, transfer to a friend via Account Manager or donate your tickets to the Kings Foundation.

Purchase Additional Tickets

Purchase Additional Tickets

Want to bring more people to a game? Now primary account holders can add seats to their accounts for a specific game! During the purchase process, you can choose to return your original seats and get all your tickets in a new location together, or you can keep your original seats and add tickets in another location for your guests.

Here are a few things you should know about purchasing additional tickets:

  • You can purchase additional tickets starting 28 days before the game date and up until two hours before tipoff.
  • There are no official blackout dates, but pricing and available inventory vary by game.
  • Each account may have one add tickets transaction per game, with a maximum of 10 tickets per transaction.
  • These additional tickets are transferrable, but they are not eligible for resale.

Seat Upgrades and VIP Experiences

Seat Upgrades and VIP Experiences

As a Season Ticket Member, you also get first access to seat upgrades and VIP experiences at Kings games!  This season, you will also have the opportunity to secure exclusive, member-only experiences. Additionally, you can use your credit on these offers to make your game night even more special. Browse available seat upgrade inventory and VIP experiences directly from the Kings app.

Here are a few things you should know about seat upgrades and VIP experiences:

  • Season Ticket Members can access seat upgrades three hours before tipoff, which is one hour earlier than the general public.
  • Seat upgrade pricing is variable on a game-by-game basis.
  • The value of your original full season ticket will be deducted from the seat upgrade price.
  • There are no official blackout dates, but each game is subject to available inventory.
  • VIP experiences vary on a game-by-game basis and are subject to available inventory.

FAQs